Exei-AI agent for E-commerce

Exei is an agentic AI platform that gives e-commerce businesses pre-built agents for customer service, product discovery and marketing. Exei is powered by Xcelore, with offices in the United States, India and the Netherlands.

Setup runs in three steps: connect the product catalog, store data and policies without code, configure a primary agent and tune its responses, then deploy across channels, which the company says takes about five days. Conversations from all agents and channels are unified and searchable, and a mobile app sends push notifications when an agent hands a chat to a human.

• Customer Service agent: order tracking, delivery alerts, rescheduling and COD confirmation, with 24/7 post-purchase support
• Shopping Assistant: answers product questions, compares options and recommends items from the live catalog and inventory
• Growth Agent: abandoned cart recovery, win-back messages, reorder reminders, launch announcements and loyalty updates, using purchase-based segmentation
• Voice AI: inbound support calls and outbound campaigns in regional Indian languages, with male and female voices and brand personas
• Integrations: Google Sheets, Salesforce, Gmail, Slack, Zoho CRM, HubSpot, Zendesk and Freshdesk, with custom integrations on request

Customers listed on the site include Oaktree, Mr Makhana, ProSupps, Recliners India, Neferex, Steris, Comfort Factory and PNRao Fine Suits.

It supports more than 80 chat and voice languages and is an official Meta Tech Provider. Self-reported results include a 40% conversion uplift from the Shopping Assistant, 90% of customer queries resolved automatically, and 17% of abandoned carts recovered. Gopesh Verma is CEO and co-founder and Sunil Yadav is CTO and co-founder.